If you are new to the whole idea of getting and having a website, sometimes you don’t know what questions you should ask. Here’s a head-start on some basic questions that most clients eventually ask:
- What Do I Need To Know To Start?
- Having an idea of what the site should do for you is a good start. Think about the site from the perspective of your visitor: What will they find useful? Write down your ideas. Don’t be afraid to think big! Things can always be done as a later improvement, if not at first.
- Can You Deliver What I Want On Time?
- Absolutely. When we arrange a time-frame for the work, you can expect that it will be followed. The estimated start date and delivery dates are listed on your quote to show you when I could begin and finish. If a contract is signed for the project, those dates become binding.
- Do I Have a Guarantee That This Will Be in Budget?
- I do not bill on an hourly basis, each project is assigned a set price based on complexity and time needed. Your exact price will be included in your quote. The only time the price changes, is if your needs for the project change and you request something outside the agreed on contract.
- Will The Site Look Good?
- I pride myself on creating excellent designs that reflect the desires of my clients. I try to discover what you like, as far as design/color/layout, before starting. However, within 10 days after delivery you may request modifications if something needs to be adjusted. Of course, those changes must be part of what we were doing with the site already, not the addition of some new features - that would involve a separate project.
- Will The Site Be Easy To Maintain?
- Depending on your technical level, we can come up with different solutions for you. I have some clients who want to maintain the code themselves, others who want an easy editor online they can use to edit the pages, and some who prefer to email or postal mail me changes they want made to their site.
- Who Will Look After the Site?
- If you have the desire to do it yourself, you are welcome to do so. However, most clients prefer to have their sites managed by me. I create custom maintenance plans to cover domain names and hosting, software upgrades, additions to content, and technical support. I have been in business for 10 years, and do not plan on stopping any time soon, but should I become unable to work on your site, I have a large network of associates that would happily handle the site in my stead.
